Are you different from other medical billing services?
Yes.  First, unlike other generalized medical/therapy billing companies, we specialize in Physical Therapy and Rehabilitation billing only, with proven results and ready references from our current and, as importantly, past clients. Second, we are expert users of the software that will be installed in your facility at no additional charge. If you choose to hire and manage your own back office staff, we will train them on the system and procedures necessary to continue operations without any system changes or disruption of workflow. Our service grew from the combination of the business operations division of one of the most successful Physical Therapy & Rehabilitation companies in the industry and Source Medical, the most recognized name in Rehabilitation Therapy financial and clinical software. We understand what it takes to run a successful billing operation and how to use the technology in a way that allows those processes to be applied with maximum efficiency. Our staff is expertly trained and experienced in Therapy Billing . . . Literally "super users" of the software that we install in your clinic.

Who Does A Patient Call With Billing Questions?
Patients Call Us. Patients call our toll free number with any questions that they may have regarding their claims or statements. Questions are answered courteously by a Patient Financial Counselor located in our U.S. based support center. Your patient’s questions and concerns are never relegated to an “off-shore” call center. Every effort is made to expedite a settlement. Customer service is never compromised.

Is My Data Protected From Deletion?
Yes.  Most clinics do not have a full or even part time system administrator. Backing up your system to an off-site secure location every day is the only way to ensure you never lose your data. Our service ensures that backups are performed daily, usually at night while computers are not being used. They will be performed via a secure, online backup entity. Backups are stored on multiple, redundant servers in a secure location. In the event of a loss of data, files can be restored in as little as 10 minutes.

What Services Are Included?
No two clinics are exactly alike and no one service model will work for everyone. In fact, that is where we leave the pack and change everything. We can offer as much or little as you require to meet your needs. From software used by your staff all the way to a complete technology-supported expert back office operation. We can get your practice started, augment your staff for specified engagements, or become a permanent part of your business. Your practice, patients and database will be set up to begin billing. We establish and manage connectivity and communication with our clearinghouse for electronic claims submission. Each client has different needs and demands of a therapy billing company. With that in mind, we can structure a plan that will allow you to order "ala carte" while also allowing you to add and take away services when circumstances dictate.

SourceMedical, your preferred therapy billing company, offers PT billing software solutions to meet the needs of therapy clinics of all sizes.